Great Milestone. GenAI is more empathetic and accurate than an average doctor - kind of...

From a very serious journal, two weeks ago... 18 months ago, this would have been just dismissed out of hand as bonkers. Today it is real.

It is fantastic progress and a great breakthrough. It is the beginning.

It's also mostly wrong. Very wrong.

Don't burn cycles on making a Gen AI to match the diagnoses and empathy of the average doc.

The real power of GenAI for doctors is collaborative and anchored in rethinking/improving the impact on patients and the healthcare system (including profits).

Use the technology to do things like this list, or all of it; not hard to design or do now that clever folk have gotten us this far. Here's the high-level product guidance:

  • Improve most doctors. Make them more accurate, engaging, efficient, connected, and improving with the GenAI med-copilot

  • Add a GenAI control layer or two upfront to further improve patient engagement, information accuracy, accuracy longevity, and reduces errors/defects.

  • Add an omnipresent exhaust layer to drive better follow-up, engagement, continuous improvement, and improved GenAI.

  • Make doctor/healthcare engagement continuous, richly informing, referenceable, shareable, intelligent, more accurate, and intelligently collaborative in real-time and across time. Create a health value vault for people. Trick them into loving it with Behavioral Econ and because it's also truly valuable.

  • Design for team approaches, portability, hierarchical work division, and circumvent/overcome the very geo-lumpy medical talent concentrations. (a term I just invented). Have GenAI-assisted expertise show up where it is needed, when it is needed. Have M2M Gen AI show up before it is needed. An ounce of prevention is worth a pound of...

  • Don't focus on doctors who are focused on an episodic approach to patients inside a structure trying to optimize throughput, asset usage, and margins. Focus on the actual reality of life/health journeys and the continual opportunity to treat, engage, prevent, and harvest all the latent profit pools to make this economically rewarding.

  • Crush and eat the competitors who can't keep up who latch on to the old model. Enjoy their revenue but with better margins.

  • Massively aggregate data to improve everything

Release 1 before the end of Q3.

Toby Eduardo Redshaw

Global Technology & Business Executive | Digitalization & Transformation Expert Across Multiple Verticals | Talent/D&I Leadership, Mentor & Coach | Board and C-Suite Tech Advisor | Trusted Advisor & Board Member |

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